Contact us at:
Let us know what happened and we'll verify your order and send you a fresh download link as soon as we can.
- Preferred contact
- Order or invoice number
- The name of the pack you were downloading
- If it was a Starter Basic or Pro pack
- The place where you were purchasing it (MoCap Online, Unreal, Unity, etc)
And give us a summary of what happened.
We'll try to get you a new link as soon as possible.